Insurance Policy

Freight Right Global Logistics

Last Updated: 2026

1. Overview

Freight Right Global Logistics provides optional and mandatory shipment insurance coverage to protect goods while in transit. This policy outlines the terms, conditions, coverage, and responsibilities related to insured shipments.

By using our services, customers agree to the terms outlined in this Insurance Policy.

2. Purpose of Insurance

Shipment insurance is designed to protect customers against:

Loss of package during transit
Physical damage to goods
Theft or unauthorized tampering
Handling errors during logistics processing
Unforeseen transit-related incidents

Insurance ensures financial protection and shipment security until final delivery.

3. When Insurance is Required

Insurance may be required under the following conditions:

High-value shipments
International transportation
Customs-regulated packages
Fragile or sensitive goods
Government or compliance-controlled routes

Certain shipments cannot proceed without mandatory insurance clearance.

4. Coverage Details

Insurance coverage may include:

Full or partial reimbursement of declared value
Compensation for confirmed loss or damage
Protection during international transit handling
Coverage during warehouse storage and transfer

Coverage amount is determined based on shipment declaration and logistics assessment.

5. Insurance Fees

Insurance fees are calculated based on:

Package value
Destination country
Shipping method
Risk category of goods
Customs requirements

All applicable fees must be paid before shipment clearance and dispatch.

6. Exclusions

Insurance does not cover:

Illegal or prohibited goods
Improperly packaged items
Damage caused by incorrect recipient information
Delays caused by customs authorities
Natural disasters beyond logistics control (force majeure events)

7. Claim Process

In the event of loss or damage:

Customer must report issue within the specified timeframe
Provide valid shipment and tracking details
Submit supporting evidence (if required)
Claim will be reviewed by the logistics insurance department
Approved claims will be processed for compensation

Processing time may vary depending on case complexity.

8. Liability Limitations

Freight Right Global Logistics is not responsible for:

Delays caused by customs or government agencies
Incorrect shipment details provided by sender
Unauthorized third-party interference
Events outside reasonable control

Liability is limited to insured value only.

9. Payment Terms

Insurance fees must be paid in full before shipment processing continues
Payments are non-transferable once processed
Failure to complete payment may result in shipment delay or hold

10. Policy Updates

We reserve the right to modify this Insurance Policy at any time. Updates will be published on our website with the revised date.

11. Contact Information

For insurance-related inquiries or support:

🌐 Website: https://federalexpresslogistics.com
💬 Live Chat: Available on our website