Freight Right Global Logistics
🌐 https://federalexpresslogistics.com
Last Updated: 2026
1. Introduction
Freight Right Global Logistics (“we”, “our”, “us”) is committed to protecting the privacy and personal data of all customers, visitors, and users of our services. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and logistics services.
By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Recipient details for shipments
b) Shipment Information
- Package tracking numbers
- Delivery status updates
- Customs and clearance documentation
- Insurance and payment records
c) Technical Information
- IP address
- Browser type and version
- Device information
- Website usage data (cookies and analytics)
3. How We Use Your Information
We use collected information to:
- Process and manage shipments
- Provide tracking and delivery updates
- Handle customs clearance procedures
- Process insurance and logistics fees
- Improve customer support services
- Maintain security and fraud prevention
- Comply with legal and regulatory requirements
4. Data Sharing and Disclosure
We do not sell your personal data.
We may share your information only with:
- Customs authorities and regulatory agencies
- Shipping and logistics partners
- Payment processing providers
- Customer support service tools (e.g., live chat systems)
All third-party partners are required to protect your data and use it only for service-related purposes.
5. Data Security
We implement strong security measures including:
- Encrypted data transmission (SSL)
- Secure server infrastructure
- Restricted access to sensitive data
- Regular system monitoring and updates
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Cookies Policy
Our website uses cookies to:
- Improve user experience
- Analyze website traffic
- Store user preferences
- Enhance service performance
You may disable cookies in your browser settings, but some features may not function properly.
7. Data Retention
We retain personal and shipment data only as long as necessary to:
- Complete delivery services
- Meet legal obligations
- Resolve disputes
- Maintain business records
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where applicable
9. Third-Party Services
Our services may include links or integrations with third-party platforms such as:
- Payment processors
- Live chat systems
- Logistics partners
We are not responsible for the privacy practices of external websites.
10. International Shipping Compliance
Due to the nature of international logistics, your data may be transferred across different countries for:
- Customs clearance
- Delivery routing
- Regulatory compliance
We ensure all transfers follow applicable data protection standards.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us via:
🌐 Website: https://federalexpresslogistics.com
💬 Live Chat: Available on our website